Sending and receiving money is instant and can be spent or withdrawn from your Alpha Coin Pay Account immediately.
The money you send will be automatically credited to the recipient’s ACP Account. They will see the incoming transfer in their ACP Account statement.
To avoid scammers and hackers we have out in place email confirmation services. We will be sending two emails. One email to the sender and second email to the receiver. It may take 24 hours for email confirmation.
Alpha coin Pay will send Token Confirmation Number (TCN) to sender. Sender needs to forward TCN to receiver within 72 hours to allow the transaction.
It is a confirmation for transaction.
You can send money to friends, relatives and merchants as long as they have an account with us.
Yes, we understand. People tend to get into messy deals. We are here to help. You can send a dispute request which will be handled by our dispute team. Please note dispute may take up to 7 business days.
No, users needs to upgrade the membership. Please visit the membership tab for more information on membership fees.
Please check our membership page to view the transfer limit.
Yes, you can swap balance as per your membership categories.
As we all know pandemic has delayed most of our business and paper works. We have things in place and soon we will announce our launch date.
Login to your account
Click on your wallet – $0.00 (Top-right side)
Click on wallet top-up
Enter the membership fee
Enter billing details
Pay with Bitcoin
Yes, you can buy funds from ACP. Please beware of scammers, please contact us via official channels before buying funds. ACP will not be responsible for any losses.
No, you don’t have to pay 1 BTC for referral bonus withdrawal. Referral bonuses are automatically withdrawn to your BTC wallet account.
Users needs to maintain minimum account balance in their wallet. Minimum account balance for Multi-Club account is $500000, Heart-Pay account is $1500000 and for Ultimate-Alpha Spade account is $3000000.